FAQS
Shipping & Delivery
After the order is placed,our apparel products will then proceed straight to the print as they are made to order, which will take about 1-3 business days to be produce.
Once produced, if you selected express shipping, we will deliver orders to USA within 3-5 business days and international shipping times vary depending on the destination.
For standard shipping, it could take up to 5 to 8 Business Days for delivery depending on the destination. (Not including order processing and production time stated above).
Shipping charges for Your Orders will be calculated and displayed at checkout.
For our US customers,standard shipping is free and expedited shipping costs $7.99
For Express Shipping it is typically 16$+.
For free & discounted shipping, orders must be above 79$.
The shipping cost for our international customers depends on the destination of the order. If you’d like to see how much international shipping will be to your destination, please add an item to your cart and enter a shipping address into our shipping calculator.
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country, a customs tax may apply in addition to your shipping cost.
Packages are sent directly from our manufacturer in Asia and is delivered by your local postal service.
Full tracking is provided on all deliveries, with items also able to be tracked via your local postal service once an item clears local customs.
We also offer express shipping via DHL or FedEX for those looking to receive their items sooner than later
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.
In the case when a product has been damaged, and the damage is not covered by Return Policy, you are not eligible for a refund.
Please check our Return Policy to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.
All orders can be cancelled within the first 24 hours once they are placed.
If your order has been paid and you need to make a change or cancel an order, you must contact us within 24 hours.
Once the production process has started, it can no longer be cancelled.
Custom Requests
Yes, we offer a custom design service.
As you can tell by our jersey designs, our designers are the best of the best and our designers come up with modern eye catching designs guaranteed to get you compliments.
Once we receive your design idea and proposal, our designers will design something for you and send you a mock up before proceeding with production.
To find out more about our custom pricing, please get in touch with a customer service rep.
Please keep in mind, all custom jersey design requests are non refundable due to the nature of the item.
If the item doesn't fit upon ordering, Acmofit will gladly offer a reasonable solution.
Due to the nature of personalized items, all items are final sale as they cannot be re-sold to other customers as a result of the customization.
If there is a mistake on the customization due to Acmofit misprinting, we will gladly offer a free resend.
If the item does not fit, please contact us and we will offer a reasonable solution.
Our cuts, prototypes and designs are all made in the USA. Our manufacturing operations are located in China.